In the spring of 1962, president of the United States John F. Kennedy gave a historic speech to Congress related to the consumer. The address was related to the consumer rights that are important for the welfare of the customers.
In his speech, he claimed four fundamental freedoms of the customers, which should be upheld for all the customers in the United States. These rightful rights of customers were mainly presented as inherent without the connection as well. We all understand the importance of customers’ requests.
For the first time, the initial list of the primary customer’s rights was referred to as the Consumer bill of rights, and now it is used worldwide. Though there are several customer rights as per the law, and it is taken seriously as well. No one can avoid the rights of the customers. Mainly customers have been given the rightful rights to avoid the challenges.
Here you can avail the top eight consumer rights, and you are also recommended to refer to these when you wonder if your rights are being compromised. You don’t have to compromise your consumer rights, and you have full power to raise your voice against the fault and file a complaint.
Here are the rights of a consumer which is essential to know:
1. Right to safety
Every consumer has the right to access safety which means that every customer can get safe products. It also means to be protected from the marketing of goods and services which are harmful to their health or which are dangerous to life and property. Every seller needs to sell only quality products to the customers. Every customer has a right to get quality goods and services for their investment. Consumers need to insist on the quality of the goods and the guarantee of the products as well. They should purchase only quality material.
2. Right to choose
Every consumer has the right to choose. This right is very effective and essential for the customers, and it also means the right to be assured regarding the goods and services. Consumers have the right to access a wide range of collections for selection. They have the right to access a variety of goods and services at the most reasonable price. Consumers can choose according to their preferences to satisfy their needs and to avail the quality of the products as well.
3. Right to be informed
If you are a consumer, then you can access the information related to the quality, quantity, and purity of the product as much as you want to assure the thing. Consumers should insist on getting all the information before purchasing the products. This will help the customers to act wisely and to get the best products.
4. Right to consumer education
This right holds a special meaning. The right to consumer education means the right time to acquire the knowledge related to any specific products or services. Consumers have the right to learn about the goods and services before purchase. They should know their rights to act wisely and to access consumer protection to achieve success.
5. Right to be heard
This right is very effective for the consumers. Consumers have the right to be heard, and it means that the consumer interest will receive due to the consideration at the appropriate Forums. It also involves the right to be represented in several ways for the welfare of the customers.
6. Right to Seek redressal
The actual definition of this right means the right to seek redress against unfair trade practices or exploitation of consumer rights. This also includes the right to fair settlement of the genuine grievance of the customers. Consumers have the right to take action against any fault.
7. Right to Satisfaction
Every consumer has the right to get good goods and services. They have the right to contact a fair price to satisfy their needs. They have the right time to be confident regarding the quality and quantity of the goods and services.
8. Right to a Healthy Environment
This right states that all the customers should be able to live in a safe place to stay and safe to get the products. Every seller needs to provide safe and conducive to optimal health and wellness of the customers.
Final verdict
Whenever you have been fooled and you have been scammed, then make sure to use your consumer rights. You can file the complaint and mention your issues. There will be action taken to give you fair justice. You have the right to speak, to be safe, to select. Make sure to use your rights to get effective results and avoid any risk factors.
There is several scamming going on these days. Consumer rights will help you to stay safe from all those scams. It would help if you were more cautious before using any specific products. It is highly recommended to check out the details of the product before use to ensure your safety.
